When planning a remodeling project—whether it’s a kitchen update in Bend, a bathroom overhaul in Redmond, or a full-home transformation in Sisters—hiring the right contractor is everything. The wrong choice can result in budget overruns, shoddy work, safety issues, and endless stress.
Unfortunately, not all contractors are created equal. Some bring years of experience, proper licensing, and satisfied clients. Others disappear mid-project or leave you with costly code violations.
So, how can Central Oregon homeowners spot a high-quality contractor—and steer clear of the bad ones? Let’s break it down.
What Makes a Quality Remodeling Contractor?
A trustworthy contractor does more than just deliver solid craftsmanship. They also bring transparency, communication, and a commitment to local building codes.
1. They’re Licensed, Bonded, and Insured
In Oregon, contractors must carry an active license through the Construction Contractors Board (CCB). This license ensures:
- They’ve passed required tests on state laws and construction codes
- They carry proper liability insurance
- They’re bonded in case of disputes
Always check a contractor’s license at the CCB License Search.
Cornerstone Residential is proudly licensed, bonded, and insured across all of Central Oregon.
2. They Have Local References and Project Experience
Great contractors will happily show off their work. Ask for:
- Photos of recent projects
- References from clients in Bend, Redmond, or nearby towns
- Examples of remodels similar to your scope
When reviewing a contractor’s portfolio, pay attention to finish quality, materials used, and functionality.
Want to see what quality looks like? Visit Cornerstone Residential’ Remodeling Services to explore examples of our work.
3. They Communicate Clearly and Professionally
From your first phone call to the final invoice, professionalism matters. Quality contractors will:
- Respond to calls and emails quickly
- Provide written estimates and contracts
- Be clear about costs, scheduling, and changes
You should feel comfortable asking questions and getting direct, honest answers.
4. They Handle Permits and Follow Building Codes
If your project requires permits, your contractor should handle the process. Permits protect homeowners by ensuring the work is inspected and code-compliant.
According to the FTC’s Hiring Guide, skipping permits is a major red flag. It could lead to fines, halted construction, or issues when selling your home.
Red Flags to Avoid
Even one or two of these warning signs should be enough to pause and reconsider:
1. They Ask for Full Payment Up Front
No reputable contractor will request 100% payment before work begins. Oregon law caps down payments at $1,000 or 10% of the project cost—whichever is less. (Source – CCB)
2. They Lack an Online Presence or Reviews
Contractors without a website, reviews, or any trace online could be trying to hide past complaints or lawsuits. Look for verified Google reviews, BBB ratings, and a detailed project portfolio.
3. They Avoid Written Contracts
Always insist on a written, itemized contract that includes:
- Project scope and materials
- Payment schedule
- Completion timeline
- Warranty details
Verbal agreements can’t protect you if things go wrong.
4. They Use High-Pressure Tactics
Watch for lines like “This price is only good today,” or “We just finished a job down the street.” Scammers often push urgency to avoid scrutiny.
The Better Business Bureau recommends never rushing into a contract—even for emergency repairs.
5. They Offer to Work Without a Permit
Skipping permits might save time now but could create huge headaches later. Work that’s not inspected may not meet code and can jeopardize your home insurance or resale value.
Choose Confidence. Choose Cornerstone Residential.
Cornerstone Residential has served Central Oregon with honesty, skill, and professionalism for over a decade. We are:
- Fully licensed by the Oregon CCB
- Locally based in Bend and serving Redmond, Sisters, and beyond
- Known for transparent pricing and high-quality workmanship
- Backed by glowing reviews and satisfied homeowners
Our remodeling experts can help you transform any space—without the red flags.
Final Tips Before You Hire:
- Always get at least 3 estimates
- Compare timeline, pricing, materials, and warranty
- Check for contractor licenses, references, and insurance
- Ask questions—and trust your gut
Ready to Remodel Without Regret?
Trust your next project to a contractor that puts homeowners first. Contact Cornerstone Residential in Central Oregon for a licensed, local consultation that starts with integrity.